Shipping Policy

Free ground shipping on all pre-orders

Our shipping time frames depend on where you are located and vary depending on the shipping method selected. All orders are processed within 1 business day. If you place an order on Friday before 12:00 noon Eastern time, it will most likely not be processed until the following Monday. Keep this in mind if you are selecting the express or overnight shipping option. We aim to deliver all orders within 3-5 business days .

You will receive an email with shipping details with a tracking number as soon as your order ships.

Once UpScales are fully stocked, all orders will ship via ground shipping for $5.

We currently don’t ship outside the USA.  We’re trying to be responsive to our customers.  If you’re outside the USA and have an interest in purchasing UpScale, send us a message at